The impact of our work is best understood through the experiences of the people we support.
The following case studies draw on real client engagements across Rural Business Support’s financial counselling, information and relief services. To protect client confidentiality, names and identifying details have been changed. The examples illustrate how access to timely, independent support can assist individuals, families and businesses to navigate challenging circumstances.
When the Catch Disappeared
When a harmful algal bloom shut down Manny’s usual fishing grounds for an extended period, his income dropped to zero. With boat and gear to maintain,…
Two Crises, One Comeback
Penny’s hospitality business in a coastal tourist town was hit hard by back-to-back challenges. Years of drought had already slowed cash flow, with reduced spending from…
Seaside Stride
Client Engagement & Background When Jenna first reached out, she and her husband were running six different businesses in a regional seaside tourist town—holiday cottages,…
Nikko Weathers the Bloom
When the Harmful Algal Bloom (HAB) spread across South Australia’s coastal waters in mid-March, many small fishing and processing businesses were suddenly left without an income.…
Navigating a Double Whammy
A hospitality business in a coastal tourist town was hit hard by back-to-back challenges. Years of drought had already slowed cash flow, with reduced spending…
Leaving the Gate Open
Sophie married into a fifth-generation mixed cropping and livestock enterprise in the Far North, run by Roy and June and their sons, Tom and Henry.…
Hard Lessons, Strong Future
When Tom and Claire returned to RBS in January 2024, they were no strangers to adversity. The mixed sheep and cropping couple had previously worked with the Rural Financial…
From Quick Cash to Confident…
Gurpreet is a first generation cultural and linguistically diverse wine-grape grower in the Riverland who came to RBS with a single goal: help with the…
Finding Clarity in the Rows
Bill and Ingrid are long-term grape growers who converted their mixed farming property into a vineyard during the industry’s growth phase. Together they undertook the…