The impact of our work is best understood through the experiences of the people we support.
The following case studies draw on real client engagements across Rural Business Support’s financial counselling, information and relief services. To protect client confidentiality, names and identifying details have been changed. The examples illustrate how access to timely, independent support can assist individuals, families and businesses to navigate challenging circumstances.
When the Catch Disappeared
When the Algal Bloom shut down Manny’s usual fishing grounds for an extended period, his income dropped to zero. With boat and gear to maintain, licences…
Leaving the Gate Open
Sophie married into a fifth-generation mixed cropping and livestock enterprise in the Far North, run by Roy and June and their sons, Tom and Henry.…
Seaside Stride
When Jenna first reached out, she and her husband were running six different businesses in a regional seaside tourist town—holiday cottages, a local services venture…
From Quick Cash to Confident…
Gurpreet is a first generation cultural and linguistically diverse wine-grape grower in the Riverland who came to RBS with a single goal: help with the…
Nikko Weathers the Bloom
When the Algal Bloom spread across South Australia’s coastal waters in mid-March, many small fishing and processing businesses were suddenly left without an income. For Nikko,…
Capacity Grants in Action
The partnership between RBS and the Wyatt Trust has had a significant impact on rural and small business families across South Australia. Since July 2022,…
Change Without Chaos
Joe first worked with Rural Business Support (RBS) during the dry years of 2015–2019. A cautious fourth-generation farmer, he grew up hearing how his parents…
Two Crises, One Comeback
Penny’s hospitality business in a coastal tourist town was hit hard by back-to-back challenges. Years of drought had already slowed cash flow, with reduced spending from…
Business Support in Central Australia
Rural, small and family-owned businesses in Central Australia are at the heart of the region’s economy, yet they are facing unprecedented challenges. Rising costs of…