The impact of our work is best understood through the experiences of the people we support.

The following case studies draw on real client engagements across Rural Business Support’s financial counselling, information and relief services. To protect client confidentiality, names and identifying details have been changed. The examples illustrate how access to timely, independent support can assist individuals, families and businesses to navigate challenging circumstances.

Ben Finds His Footing

Ben and his wife run a contract shearing business that used to tick along reliably. A mix of unpaid tax during the COVID leniency period,…

From Hailstorm to Hope

The collaboration between the RBS Relief Fund and the Wyatt Trust is making a meaningful difference in the lives of South Australian farmers and small…

Easing Landowner Concerns

The Landowner Information Service (LIS) was contacted after an exploration company unintentionally caused anxiety among landowners in the South East through unclear communication. A Notice…

Grains Industry Farm Business Review

A major change in the family farming business prompted Port Kenny farmer Craig Kelsh to get involved in the Rural Business Support Grains Industry Farm…

Dairy Farm Business Strategic Review

Family is at the heart of Barossa Valley branded milk business Jersey Fresh, with the Kernich sisters Amy McDonald, Lisa Werner and Paula Menzel taking…

Cropper’s Business is Stronger and…

In a period of difficulties, access to the RFCS has provided Walter with the means to address the impacts on his business and improve his…

Viticulture Business more Resilient to…

Over the past few years the Rural Financial Counselling Service (RFCS) have aided Mary’s viticulture business in the Riverland to become more resilient to future…